1. TERMS OF ENGAGEMENT
Our work is carried out in accordance with your instructions, which are given through the letter of engagement or other instruction which is in place between us.
2. FEES
Fees are charged on the basis set out in our engagement letter or as otherwise agreed with you. Fee notes will be raised either on completion of specific exercises, on account of such exercises, or at agreed intervals.
VAT at the appropriate rate will be added to all fee notes.
You agree to pay our fees within 30 days from the date of the invoice.
We will claim relief for any fees falling within the scope of the VAT Regulations 1995 (SI 1995/2518) and will issue the relevant notices accordingly (subject to regulation 166A) for adjustments to be made to box 4 of relevant VAT returns.
3. PAYMENT OF FEES
Payment of fees by cheque should be made payable to ANDORRAN LIMITED. For electronic payments – please contact us for details.
4. NON-PAYMENT OF FEES
If you fail to pay our fees within 30 days from the date of the fee note we reserve the right:
- to charge monthly interest on the unpaid amount at 2½% over the Bank of Scotland base lending rate from time to time in force
- to suspend work which we are carrying out for you
- to take whatever legal remedy exists in order to obtain payment
If you consider the fees which we have charged are excessive or unfair, you may within a period of 14 days from the date of the fee note complain in writing to us, specifying the cause of complaint. If you do not make such complaint within 14 days of the date of the fee note, our rights with regard to non-payment of fees will apply.
If you make such complaint:
- we shall investigate it. If we agree with you we shall make an appropriate reduction in the amount invoiced and interest will not be charged on the amount of the reduction but may be charged on the balance
- we shall still have the right to suspend work we are carrying out for you and to take whatever legal remedy exists in order to obtain payment.